Hosting

Need some advice about how to get the best out of ProForecast? Contact our support team by one of the following methods.

Hosting & Infrastructure

Dedicated Servers
ProForecast is hosted on dedicated servers located in a secure UK data centre in Rugby, ensuring full control over performance, uptime, and data sovereignty.
 
Power & Redundancy
3.3MW diverse 11kV electrical supply
4MW (2N+1) diesel generator backup for off-grid resilience
2N+1 rack-level power provisioning with STS-backed distribution boards
Redundancy even for single-corded equipment
 
Cooling & Efficiency
Closed-circuit chilled water cooling system
No outside air enters the server environment
Designed for low PuE (Power Usage Effectiveness)
Energy-efficient infrastructure for sustainable operations
 
Network & Rack Availability
100% network and power uptime
Access to multiple onsite carriers with up to 100Gb/s IP ports
Supports BGP transit and MPLS cross-connects
Flexible rack options: ½, ¼, and ⅛ — all with ultra-high availability
 
Physical Security
24/7/365 onsite staff, CCTV, and roaming patrols
Paxton secure entry system with anti-tailgating airlock pods
VESDA smoke detection and IG55 gas fire suppression for early threat mitigation
 
Connectivity
Multiple Tier-1 carriers: BT, KCOM, Virgin Media, Level 3
Upstream carriers include NTT, Level 3, and peering via LINX (London Internet Exchange)
Redundant architecture for uninterrupted service
 
Data Protection & Security
Daily incremental backups
pfSense firewall in active-standby configuration
Monthly penetration testing with prompt patching of vulnerabilities
GDPR-compliant, with Cyber Essentials in place and progressing toward ISO 27001 / SOC 2 certification

Software Centre, Tavistock Place,
Sunderland SR1 1PB, United Kingdom

Email at

support@proforecast.com

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